Because our products are digital and delivered instantly, refunds are handled on a case-by-case basis.
Eligible for a refund
- The product is materially different from its listing
- The product does not function as described and the seller cannot resolve the issue
- A duplicate or accidental purchase, requested within 24 hours
Not eligible for a refund
- Change of mind after downloading the product
- Incompatibility with a use case not stated in the product's requirements
To request a refund, open a support ticket referencing your order number.