Question 1

What payment methods are accepted?

Accepted Answer

We support major cards and PayPal, plus crypto payments through NOWPayments.

Question 2

How do I enable two-factor authentication?

Accepted Answer

Go to Account > Security and follow the prompts to set up an authenticator app.

Question 3

How do I download a product after purchase?

Accepted Answer

Once your payment is confirmed, the download becomes available immediately from your order history under Account > Purchases.

Question 4

What is the difference between a regular and extended license?

Accepted Answer

A regular license covers a single end product for personal or client use. An extended license allows broader use, such as reselling the end product. Each product page states exactly what each license covers.

Question 5

Can I get a refund?

Accepted Answer

Refunds are handled case-by-case — see our refund policy for details, or open a support ticket referencing your order number.

Question 6

How long does product review take?

Accepted Answer

Most submissions are reviewed within 2-3 business days.

Question 7

When can I withdraw my earnings?

Accepted Answer

Earnings become available once a sale's refund window has passed. You can request a payout from your seller dashboard once your balance clears the minimum threshold.

Question 8

Can I run a flash sale on just one product?

Accepted Answer

Yes — set a sale price and end date from that product's edit page, or manage sitewide coupons from your Coupons tab.

Frequently Asked Questions

Account & Billing

Buying

Selling